FAQ

Is there any maintenance involved?

Yes there is. Turf should be rinsed and groomed periodically. The frequency of cleaning should be determined by the activity level. For example, if your turf is subject to animals and pets it should be rinsed more often. The higher traffic areas should also be groomed more often. To properly clean, rinse and use a stiff bristled broom or rake to groom the fibers. This will help prevent matting and maintain the appearance. If the turf is not groomed periodically and does mat substantially, we suggest you have it groomed professionally to restore its appearance. We also suggest for areas of heavy path traffic that you place stepping stones or form some kind of path.

Is synthetic turf good for pets?

The answer is yes! Turf is extremely popular for animal Hospitals, Kennels, Ranch Owners and Home Owners with pets. Animal urine does not damage or stain synthetic turf. What is most attractive is even with pets a green lawn can be sustained.

How do I clean the turf? 

Simply rinse with water as needed. With pets, pick up solid waste and residue can be sprayed clean. Rinse as frequently as needed to avoid odors which are a build up of bacterial spores. Durafill does not absorb external elements, which limits bacteria and odor as well as many other benefits (refer to data sheet). For a thorough cleaning, which should be rarely needed-flush with a mixture of 50% white distilled vinegar and 50% water. This will neutralize the bacterial spores.

Is it true the synthetic turf can get hot? 

The turf can get hot in temperatures usually above 80-90 degrees in direct sunlight. Blade temperature can be decreased with Durafill. Durafill does not heat up like rubber, therefore not transferring that intense heat into the blades of grass (refer to the data sheet).

What is the difference between infill and non-infill products?

“Non-infill products” are convenient when selling directly to the public or simply to make an install easier and less expensive. There are crucial, functional reasons for the infill. The primary reasons are the following: the infill gives a barrier and protects the tufts during activity. The infill is used for ballast-on a typical install there will be hundreds or thousands of pounds of infill to weigh down the product. The infill offers G-MAX, which is the softness under your feet, it’s safer too. Infill also offers a base for increased blade recovery. We believe a more appropriate name would be minimal infill products.

Does the synthetic turf drain? 

The backing is perforated and will drain as natural grass typically would. If drains would be needed with natural grass, synthetic grass should be treated the same.

Does the sheen go away? Do some products shine more than others? 

The sheen will progressively diminish and go away. Some products in the market place are shiner than other for various reasons i.e. wider blades refract more light, rectangular yarns refract more light, and some yarns go through a delustering process. The length of time depends on the product shape and the chemical makeup of the yarn.